Returns & Exchanges

At Darkside Records, we want you to be completely satisfied with your purchase. If your item is defective or doesn't meet your expectations, we offer a 30-day window for returns and exchanges on most merchandise.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and details of the item you wish to return to receive a Return Authorization number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all media is protected from transit damage, and include your receipt.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Credit

  Once our team inspects the returned goods, we will process your refund to the original payment method or issue store credit within 5-7 business days.